Sales Order Processing Software

Sales order automation without the re-keying

Every order your team keys in by hand is a risk. A wrong product code, a missed line, a late confirmation because someone's inbox was full. For businesses handling high order volumes, those small errors add up fast: delayed fulfilment, frustrated customers and a sales team spending their day fixing mistakes instead of selling.

It gets worse at peak. When order volumes spike, the only options are overtime or errors. Neither is good enough.

Open ECX connects directly to your existing ERP and order management system. Whether an order arrives by email or PDF, we extract the data with 100% accuracy, validate it against your business rules and route it straight through. Your team sees clean, confirmed orders in real time. Your customers get faster confirmations. Nothing falls through the gaps.

Orders processed in seconds, not entered by hand

Month-end statement reconciliation eating two or three days of your AP team's time. Every single month.

Accurate, every single time

Duplicate payments and missed credits sitting undetected in your ledger, only spotted when a supplier calls.

Your sales team gets their day back

Auditors asking for transaction records your team has to reconstruct manually from spreadsheets and email trails.

How Open ECX handles your orders

Four steps, zero re-keying

Receive: Accept orders from any channel, email, EDI, web forms, portals.

Validate: Pre-validate against your product codes, pricing rules and customer data.

Route: Deliver clean, enriched order data directly into your SOP and ERP system.

Confirm: Your customer gets a fast, accurate confirmation, and your team never has to chase it.

With Open ECX we have seen efficiency savings, speeding up of processes and improved accuracy, whilst building great relationships with our suppliers.

Rhiannon Lucas, Project Transaction Manager, NG Bailey

Key features of Open ECX ordering

Everything your sales team needs to stop re-keying and start selling:

Automated order processing

We process every order automatically, checking it against your data in real time. Anything that doesn't match goes to suspense, not lost in a queue.

Every channel, one process

Email, API, SFTP, AS2: whatever your customers use to send an order, we take it in and process it the same way.

Advanced reporting and analytics

See exactly where discrepancies and delays are building up, by supplier and by age, so you know where to focus before it becomes a problem.

Customisable business rules source

You set the rules that catch problem orders before they reach your ERP. Route by value, supplier or exception type. Your controls, your way.

Real-time order validation

We catch invalid or unmatched data before it ever reaches your ERP, flagging exactly what's wrong so nothing slips through unchecked.

Works with what you have

SAP, Oracle, GenetiQ, Klipboard, Microsoft Dynamics: whatever you're running, we connect to it directly. No disruption, no lengthy integration project.

Stop re-keying sales orders. Start processing them in seconds

Sales order automation without the re-keying

How Open ECX handles your orders

Key features of Open ECX ordering