Encon is a leading distributor of insulation, interior systems, fire protection and roofing materials. Founded in 1981, the business has gone from strength to strength, now operating from 23 branches across the UK. With around 600 employees, and a range of market leading stock, Encon services a wide variety of customers and projects.With a commitment to efficient supplier payment practices, Encon wanted to remove their inefficient manual methods of invoice processing. Manually keying invoices was a lengthy task, accompanied by mountains of paper, and prevented employees from focusing on more value-added tasks.
In looking for a new solution, Encon identified that accuracy was a key factor, to ensure manual intervention was not required. It was also important that the solution integrated seamlessly with their Open Accounts back-office system. Every invoice from a supplier that arrived by email had to be manually rekeyed, a time-consuming and paper-heavy process that pulled staff away from anything more productive. With no automation in the invoicing process, the risk of errors was constant, and the administrative burden on the finance team continued to grow alongside the business.
Every supplier invoice arriving by email had to be manually rekeyed into Open Accounts, consuming significant staff time and introducing a persistent risk of error across every transaction.
The paper-heavy process created waste, slowed down the payment cycle, and made it harder for the finance team to maintain good supplier relationships and focus on value-added work.
