Farrans

How Farrans cut invoice processing from two weeks to a single day
Invoice processing time (was 2 weeks)
< 1 day
Reduction in payment processing time
6 days
Transactions processed monthly
2,600+
Industry
Construction
Product
Invoicing
Company size
650+ employees
ERP
Coins
The Business

Farrans Construction is a leading civil engineering and building contractor with over 80 years' experience delivering projects across the UK and Ireland. The business employs more than 650 people from offices in London, Edinburgh, Leeds, Monaghan and Belfast, and is a sister company of Tarmac within CRH plc, the world's largest building materials business.

Farrans works across seven core sectors, from commercial and public sector projects to transportation, water, marine and energy, with over 45 sites live across the UK and Ireland and contract values ranging from £5m to £300m.

The Challenge

As Farrans grew, so did the volume of invoices landing on the finance team's desk. Manually keying each one in was slow, pulled staff away from higher-value work, and gave the business no realistic way to scale invoice processing alongside its project pipeline.

Pain point 1

Manually keying a growing volume of invoices was consuming staff time that should have gone toward higher-value finance work, with no way to scale the process as the business grew.

Pain point 2

Farrans received 60,000 invoices in a single year, and processing them by hand created a persistent drag on payment turnaround and supplier query resolution.

60k
Since partnering with Open ECX, we've seen a reduction of 6 days in our payment processing time, despite no increase in staff numbers and an increase in the number of invoices processed.
Richard McDermott, Assistant Accountant, Farrans

The Solution

Farrans reviewed the market and chose Open ECX as a trusted invoicing partner that integrates directly with its existing ERP system. Last year, the business received 60,000 invoices, 20,000 of which were processed electronically through Open ECX, saving more than 60 days of manual input from one person alone.

Open ECX's automated invoicing integrates directly into Farrans' back-office system, keeping other departments across the business working from the same up-to-date information.

How it worked
1
Open ECX integrated directly with Farrans' ERP system, automating electronic invoice processing without disrupting the business's existing back-office setup.
2
Of the 60,000 invoices Farrans received in a year, 20,000 were processed electronically through Open ECX, saving more than 60 days of manual input from a single team member.
3
Information from processed invoices flows automatically to other departments across the business, keeping everyone working from the same real-time data.

The Outcomes

Automating invoices through Open ECX has kept Farrans cost-effective even as invoice volumes grow, with the business able to absorb increasing transaction numbers without adding headcount. Staff previously tied up in manual keying and supplier queries now have time for higher-value work.

Payment processing time has fallen by 6 days, and transactions that once took two weeks now take a single day. That speed has strengthened Farrans' supplier relationships, with payments landing on time and fewer queries to chase.

Outcome 1
1 day
Invoice processing time (was 2 weeks)
Outcome 2
6 days
Reduction in payment processing time
Outcome 3
60 days
Manual input saved in year one
It now takes a single day to process transactions, which is really incredible for us considering we were previously waiting two weeks.
Richard McDermott, Assistant Accountant, Farrans
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