With over 170 years of experience, McLaughlin & Harvey is a privately owned company specialising in construction and civil engineering. Founded in 1853, the company operates across the UK and Ireland, employing over 800 people with offices in Belfast, Glasgow, London, and Birmingham.Committed to shaping the built environment in a sustainable and considerate way, McLaughlin & Harvey partners with clients to deliver projects that exceed expectations. Their collaborative approach ensures they honour commitments while focusing on sustainability. The company provides a broad range of services, including construction, civil engineering, fit-out projects, and facilities management, spanning sectors such as healthcare, education, defence, industrial, retail, sports venues, and residential.
When seeking a digital Invoicing solution, McLaughlin & Harvey required a partner that could seamlessly integrate with their existing COINS ERP system. Open ECX's Invoicing solution stood out for its proven compatibility with COINS and support for multiple document formats, including both XML and PDFs.
This integration centralises information, enhancing visibility for users without requiring them to switch between systems to access data. The goal was improved data quality across the organisation, a real-time data flow throughout the invoicing process, and the ability to access both XML and original PDFs directly within COINS to ensure users have all the necessary information in one place.
Invoicing processes lacked the speed and accuracy needed to meet prompt payment commitments, putting supplier relationships and McLaughlin & Harvey's commitment to the prompt payment code under pressure.
Multiple document formats across the supply chain, including XML and PDFs, were creating inconsistency and manual handling requirements that slowed the invoicing process down.
