MP Moran

How MP Moran eliminated invoice paperwork across 7 branches

Suppliers across the business

2,000+

Supplier invoices moved to e-invoicing

60%

Disruption to supply chain

Zero

Industry

Building Materials

Product

Invoicing

Company size

7 branches, 2,000+ suppliers

ERP

Intact

The Business

MP Moran is a family-run business supplying building and plumbing products across seven branches in the UK and Ireland. Stocking products from more than 2,000 suppliers, developing the business for the future is vitally important to the team. MP Moran implemented Open ECX after growing tired of manually processing mountains of paperwork, with the goal of maintaining a strong market presence while freeing the purchase ledger team from time-consuming admin.

The Challenge

At the time of implementation in December 2016, just 15% of MP Moran's suppliers were using EDI to submit invoices. The rest arrived as paper or email, requiring manual processing that was slow, stressful for the team, and leaving no time for more valuable work. With 2,000+ suppliers across seven branches, the paper volume was significant and the administrative burden fell disproportionately on a small purchase ledger team.

Pain point 1

Only 15% of suppliers were submitting invoices electronically at the outset, meaning the vast majority of invoices required manual processing by the purchase ledger team.

15%

Pain point 2

Mountains of paperwork were consuming the purchase ledger team's time, creating stress and leaving no capacity for anything beyond keeping up with the volume.

Open ECX's invoicing solution has helped us move into the 21st century and increase our green credentials through the reduction in our use of paper, toner and posting. The time-saving element has been greatly appreciated by our purchase ledger team. For them, the job is less stressful and they now have more time to perform more valuable tasks now that they don't have mountains of paperwork to go through and post manually.

Chris Cates, Project Manager, MP Moran

The Solution

Open ECX's e-invoicing system automatically converts and validates PDF invoices received from suppliers and integrates seamlessly into MP Moran's BisTrack back-office system. Adoption was rapid: within three months of going live in December 2016, 60% of all supplier invoices were being imported through EDI. MP Moran targeted an 80% e-invoice rate as its next milestone.The solution required no changes from suppliers, simply asking them to email a PDF invoice. Open ECX handled validation, conversion, and integration into BisTrack automatically, removing the paper mountain and giving the purchase ledger team their time back.

How it worked

1

Open ECX integrated with MP Moran's BisTrack system, automatically converting and validating emailed PDF invoices without any changes required from suppliers.

2

Supplier adoption was managed by Open ECX's onboarding team, with 60% of invoices converting to electronic submission within three months of go-live.

3

The solution eliminated paper, scanning, and manual keying entirely, with invoices processed and passed into BisTrack automatically from the point of receipt.

The Outcomes

Within three months, 60% of all supplier invoices were being processed electronically. The purchase ledger team moved from manually processing paper invoices to managing exceptions, with the stress and administrative burden of the old process gone entirely.

MP Moran also improved its environmental credentials through the reduction in paper, toner, and postage. The team now has time for more valuable tasks, and the business has a scalable invoicing process ready to grow alongside it.

Outcome 1

60%

Supplier adoption growth up from 15%

Outcome 2

Zero

Disruption to the supply chain

Outcome 3

80%

New adoption rate MP Moran is working towards

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