Octavius is a specialist transport infrastructure and civil engineering business, supplying key public bodies such as Local Authorities, Network Rail, National Highways, and Transport for London. They ensure their work provides a safe, efficient transport network, working closely with customers and partners to keep trains running and traffic moving on the roads. Starting as a small engineering company in 1966, the business has grown significantly, with revenues of over £300 million.
Before selecting an automation provider, Octavius's finance team processed all their supplier invoices manually, a time-consuming approach that often led to errors and delays. These issues could affect relationships with suppliers due to late payments, creating a need for a digital solution that could improve processing times and increase accuracy without disrupting supplier processes.Initially, Octavius partnered with an automation provider, but the solution didn't meet their service expectations. Seeking a provider that could deliver both operational efficiency and exceptional service, they transitioned to Open ECX.
Fully manual invoice processing was creating consistent errors and delays, with knock-on effects for supplier payment timelines and the health of key supply chain relationships.
A previous automation provider had failed to meet service expectations, leaving Octavius back at square one and needing a partner they could actually rely on for the long term.
