With over 17 years' experience building commercial office interiors, BW are fit-out and refurbishment experts. With innovation at the forefront of everything they do, BW are completely focused on completing their fit-out and refurbishment projects defect free.After significant business growth, BW recognised that manually inputting invoices was inefficient and decided to explore electronic solutions to increase invoice processing efficiency and streamline supplier payments. They implemented eInvoicing in 2019.
Before Open ECX, BW had one person whose job was to input and check invoices manually. Every invoice had to be scanned in, logged, and passed over for authorisation. The office was full of folders. It was a time-consuming, paper-heavy process that scaled poorly as the business grew, and left the team with no capacity to focus on anything beyond keeping up with the incoming volume.
One person was dedicated to scanning, logging, and manually processing all invoices, creating a single point of failure and a process that couldn't scale with the business.
Every invoice required physical scanning, manual logging, and passing for authorisation, a paper-heavy workflow that filled the office with folders and consumed significant time.
